Qualifications:
- Proven track record increasing social media reach
- Experienced with Facebook, Pinterest, Twitter, Instagram and Tik Tok.
- Highly skilled in telecommunications and customer service
- Established long-term relationships with clients
- Assembled and continuously manage a team of writers
- Highly proficient in Microsoft Office and Google Docs 
- Skilled in using Canva Design Tools
- Background in using scheduling and project management tools
  such as Trello, Tailwind and Hootsuite. 
- Experienced with Quickbooks 
- Experienced Blogger and Product Reviewer
- Typing Speed of 76 WPM

Experience

Sassy Content Creation (Remote Work)
April 2019 - present
Co-owner/Marketing Manager
     • Team Management
     • Data Entry
     • Use of Google Docs/Sheets
     • International Communications
​​     • Content Creation
     • Social Media Management

Liveops, Inc (Remote Work)
September 2018 - present
Remote Call Center Operator 
     • Customer Service for High End Retail
     • Use of Omni POS system
     • Use of VMWare

Momentum Marketing and Promotions (Remote Work)
April 2017 - April 2019
Co-owner/Marketing Manager
     • Team Management
     • Data Entry
     • Use of Google Docs/Sheets
     • International Communications
​​     • Content Creation
     • Social Media Management

Alyssa CR Writing (Remote Work)
November 2011 – April 2017
Founder/Owner/Freelance Writer
     • Content Creation
     • Social Media Management
     • Team Management
 
ABC Baby Rentals (Sarasota, FL)
January 2013 – April 2014
Office Manager/Key Holder
     • Inbound and Outbound Phone Calls and Emails
     • Manage Social Media Pages
     • Write up Invoices, Organize Files
     • Open and Close Retail Store
     • Maintain accurate Inventory Counts
     • Collect Cash and Process Credit Card Payments
     • Office Management
     • Appointment Setting
     • Determine best routes for delivery/pickups
​
Protocol Global Solutions (Sarasota, FL)
August 2011 – September 2012
Customer Service Representative
     • Inbound/Outbound Customer Service
     • Data Collection
     • Trained in Basic Medicare Information

​Waffle House (Kissimmee, FL & Sarasota, FL)
June 2010 – November 2011
Server
     • Customer Service
     • Daily Cleaning
     • Cash Handling 
     • Operate POS system

Bay Area Remodelers, Inc (Clearwater, FL - Traveling)
June 2009 – May 2010
Marketing Representative
     • Set up/break down Event Marketing
     • Showcase Products
     • Lead Generating
     • ​Appointment Setting

Client Feedback: