Qualifications:
- Proven track record increasing social media reach - Experienced with Facebook, Pinterest, Twitter, Instagram and Tik Tok. - Highly skilled in telecommunications and customer service - Established long-term relationships with clients - Assembled and continuously manage a team of writers - Highly proficient in Microsoft Office and Google Docs - Skilled in using Canva Design Tools - Background in using scheduling and project management tools such as Trello, Tailwind and Hootsuite. - Experienced with Quickbooks - Experienced Blogger and Product Reviewer - Typing Speed of 76 WPM |
Experience
Sassy Content Creation (Remote Work)
April 2019 - present Co-owner/Marketing Manager • Team Management • Data Entry • Use of Google Docs/Sheets • International Communications • Content Creation • Social Media Management Liveops, Inc (Remote Work) September 2018 - present Remote Call Center Operator • Customer Service for High End Retail • Use of Omni POS system • Use of VMWare Momentum Marketing and Promotions (Remote Work) April 2017 - April 2019 Co-owner/Marketing Manager • Team Management • Data Entry • Use of Google Docs/Sheets • International Communications • Content Creation • Social Media Management Alyssa CR Writing (Remote Work) November 2011 – April 2017 Founder/Owner/Freelance Writer • Content Creation • Social Media Management • Team Management |
ABC Baby Rentals (Sarasota, FL)
January 2013 – April 2014 Office Manager/Key Holder • Inbound and Outbound Phone Calls and Emails • Manage Social Media Pages • Write up Invoices, Organize Files • Open and Close Retail Store • Maintain accurate Inventory Counts • Collect Cash and Process Credit Card Payments • Office Management • Appointment Setting • Determine best routes for delivery/pickups Protocol Global Solutions (Sarasota, FL) August 2011 – September 2012 Customer Service Representative • Inbound/Outbound Customer Service • Data Collection • Trained in Basic Medicare Information Waffle House (Kissimmee, FL & Sarasota, FL) June 2010 – November 2011 Server • Customer Service • Daily Cleaning • Cash Handling • Operate POS system Bay Area Remodelers, Inc (Clearwater, FL - Traveling) June 2009 – May 2010 Marketing Representative • Set up/break down Event Marketing • Showcase Products • Lead Generating • Appointment Setting |